Privacy Policy

Effective Date: May 26, 2025

This Privacy Policy explains how Morula Melo (‘we’, ‘us’, or ‘our’) collects, uses, and discloses your personal information when you use the morulaOne strategy management solution (the ‘Service’). We are committed to protecting your privacy and handling your data transparently.

1. Introduction

Your privacy is important to us. This Privacy Policy describes the types of information we may collect from you or that you may provide when you access or use morulaOne, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

  • Information You Provide Directly to Us:

    • Account Registration Data: When you create an account, we collect your name, email address, organization name, contact person name, and optionally, organization size, industry, and country.

    • User Content: Information and data that you input, upload, or create within the morulaOne platform, such as strategic plans, goals, objectives, key results (OKRs), initiatives, projects, tasks, comments, attachments, and other strategic data.

    • Communications: Records and copies of your correspondence (including email addresses) if you contact us for support, inquiries, or feedback.

    • Payment Information: If you subscribe to a paid plan, our third-party payment processor will collect necessary payment details (e.g., credit card information). We do not directly store your full payment card details on our servers.

  • Information We Collect Automatically:

    • Usage Data: Details of your access to and use of the Service, including traffic data, logs, and other communication data and the resources that you access and use on the Service. This may include features used, time spent on pages, and interaction patterns.

    • Device and Connection Information: Information about your computer or mobile device and internet connection, including your IP address, operating system, browser type, and unique device identifiers.

    • Cookies and Other Tracking Technologies: We use cookies and similar technologies (like web beacons and pixels) to collect information about your browsing activities over time and across third-party websites or other online services. For more information, please see our section on “Cookies and Tracking Technologies.”

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain the Service: To operate, deliver, and ensure the functionality of morulaOne, including managing your account, processing your subscriptions, and providing access to features.

  • To Personalize Your Experience: To tailor the Service to your needs, preferences, and organization’s context.

  • To Communicate with You: To send you service-related notifications, updates, security alerts, and support messages. We may also send you marketing and promotional communications about morulaOne if you have opted in to receive them.

  • To Improve and Develop the Service: To understand how users interact with the Service, identify areas for improvement, develop new features, and enhance performance.

  • For Security and Fraud Prevention: To detect, prevent, and address technical issues, fraud, and other illegal activities.

  • For Analytics and Research: To perform data analysis, research, and reporting to understand trends and usage patterns.

  • To Comply with Legal Obligations: To meet our legal and regulatory requirements, including responding to legal requests and enforcing our agreements.

4. How We Share Your Information

We may share your personal information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer support, and marketing assistance. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

  • With Your Consent: We may share your information with third parties when you give us explicit consent to do so.

  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.

  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you, with third parties for various purposes, including analytics, research, and marketing.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required for these purposes, we will delete or anonymize it.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you.

  • Right to Rectification: Request that we correct any inaccurate or incomplete personal information.

  • Right to Erasure (‘Right to be Forgotten’): Request the deletion of your personal information under certain conditions.

  • Right to Restrict Processing: Request that we restrict the processing of your personal information under certain conditions.

  • Right to Object to Processing: Object to our processing of your personal information under certain conditions.

  • Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at  [email protected]. We will respond to your request in accordance with applicable laws.

7. Security of Your Information

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include [mention specific security practices, e.g., data encryption, firewalls, regular security audits, access controls]. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use cookies for various purposes, including:

  • Essential Cookies: Necessary for the Service to function properly (e.g., session management, security).

  • Performance Cookies: To collect information about how you use the Service (e.g., pages visited, loading times) to improve performance.

  • Functionality Cookies: To remember your preferences and settings (e.g., language, region).

  • Analytics Cookies: To gather data on user behavior and traffic sources to understand and improve the Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children’s Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the ‘Effective Date’ at the top of this Privacy Policy. We may also notify you via email or a prominent notice on the Service prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

By email: [email protected]